Frequently asked questions

  1. What is incentiBox?
  2. incentiBox is a SaaS (Software as a Service) incentivized sharing platform that enables businesses to create a community of “Brand Promoters” to increase sales via social media sharing. incentiBox transforms ordinary visitors into Brand Promoters by incentivizing them to share products and services on their social networks. incentiBox provides businesses the capability to reward their Brand Promoters based on sharing activities and sales.

    incentiBox enables sharing and tracking over different social media platforms, including Facebook, Twitter, Google+, WordPress and 300+ others. incentiBox can be installed on any website or eCommerce store (Magento, CREloaded, OSCommerce, etc.) with a single line of javascript.

    incentiBox is based in Los Angeles, CA.

  3. Who uses incentiBox?
  4. Our customers include FORTUNE 500 companies, the largest radio network in the U.S., popular online bloggers, daily deal sites, online stores, iPhone/mobile app developers and eCommerce sites that run with online shopping cart software such as Magento, CRE Loaded, OS Commerce, etc.

    As long as you have a website, you can use incentiBox too!

  5. What is a “Brand Promoter”?
  6. “Brand Promoters” consist of shoppers of your online store, occasional site visitors, the biggest fans of your products and services. Any individual can be a Brand Promoter for your business – they simply need at least one of the following: a Facebook profile, Twitter following, personal blog on Tumblr / WordPress, email account, etc. so they can help share information about your products and services with their social network connections.

    Brand Promoters are your unofficial advocates who will share your products and services with their friends and family, helping you generate site traffic and sales.

  7. How do I create a community of “Brand Promoters”?
  8. You can log into the incentiBox platform and create a rewards program in minutes. Choose incentives and customize your incentiBox widget, then copy/paste a single line of code on your website to install.

    incentiBox provides you with the capability to offer incentives to visitors for sharing about your products and services, transforming them into your own Brand Promoters to help you generate word-of-mouth and sales. incentiBox rewards your Brand Promoters when they generate web traffic and sales for your business.

  9. What are “incentives”?
  10. Typical incentives are: store credits, discount coupons, and contest entries.

    Of course these are just a few examples, and the possibilities are endless. We welcome your creativity in coming up with your own relevant incentives!

  11. What types of incentive are most effective for a successful social media marketing campaign?
  12. Every social media marketing campaign is different. Based on your own marketing objectives and targeted audience, incentives should be relevant, attractive and meaningful to maximize campaign effectiveness.

    We’ve successfully executed many small to large scale campaigns with incentives across the board, including: concert tickets, meet & greets with popular recording artists, electronics, iPad 2s, mobile apps, downloads, gift cards, cash prizes, e-commerce store discount coupons, and many more.

    Please feel free to contact us at support@incentibox.com if you would like to have one of our experienced marketing specialists help customize a marketing strategy for your business.

  13. How do I reward my brand promoters?
  14. incentiBox tracks all sharing activities across different social media platforms and tells you exactly who you need to provide rewards to and what needs to be rewarded.

    If you are running a social-media contest, you will receive participant information to arrange for prize delivery. If you decide to reward store credits, these credits can be automatically sent to participants via email, and even linked to your online store for a seamless customer experience!

  15. How do I measure the performance of my marketing campaign?
  16. incentiBox provides real-time tracking and reporting tools for you to monitor campaign performance. Simply log in to your members dashboard to see your campaign statistics.
  17. How much does incentiBox cost?
  18. We offer different plans for businesses of all sizes! Check out our different plans and choose the plan that best fits your needs, and don’t worry – you can always upgrade later!

    For full pricing details, please visit: http://www.incentibox.com/pricing.

 

Still have questions?

Check out our documentation resources and how-to guides.

Please feel free to email us any additional questions at support@incentibox.com